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The Legislative Decree 22/05/1999 n.185 relating to the protection of consumers in respect of distance contracts, provides in article 5 the possibility for the consumer to exercise the right of withdrawal.
This right consists in the possibility for the consumer to withdraw from the purchase unconditionally, i.e. without any expense and without having to provide Loràl Radicchio with any explanation.
However, the consumer must return any purchased products that may have already been received.
Loràl Radicchio will reimburse the consumer for any sum already paid as payment for the price of the products and for the shipping costs.
The right of withdrawal can be exercised at any time after completing the purchase procedure and in any case within 20 consecutive calendar days from receipt of the goods, by notifying Loràl Radicchio of the will to exercise the right and providing the following data:

Number and date of the tax receipt
in case of partial withdrawal, description and quantity of the products to be returned
bank details on which to obtain the refund transfer (CAB Code - ABI Code - Bank Account).
The notice of withdrawal and the data requested above can be sent to Loràl Radicchio in the following ways:

Per e-mail all’indirizzo info@averelabarba.com
By registered mail with acknowledgment of receipt to the following address:

LUMI srls
Via Ala Ponzone 22
26100 Cremona (Cr)
Italia

At the same address, within 20 days of receipt of the goods, the consumer must arrange for its return (total or partial) by ordinary postal parcel.
The refund of any sum already paid and corresponding to the entire order (including the shipping costs contribution) or to that part of the products for which the withdrawal was made (in this case excluding the shipping costs contribution) will be made within 14 days from the shipment of the goods by the consumer.

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